Frequently Asked Questions
Everything you need to know about Cynosure Hair products and services.
What is the quality of Cynosure Hair extensions and wigs?
We specialize in 100% virgin human hair. Our products are ethically sourced, tangle-free, and can be bleached, dyed, or heat-styled just like your natural hair.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping varies by location but generally arrives within 7-10 business days.
Can I return or exchange my order?
Yes, we offer a 30-day return policy. Items must be in their original, unused condition with all tags and lace intact to qualify for a full refund or exchange.
How do I maintain my hair extensions for longevity?
We recommend using sulfate-free shampoos and conditioners. Minimize excessive heat styling and always use a wide-tooth comb or specialized extension brush to prevent shedding.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay for your convenience.
How do I choose the right wig cap size?
Most of our wigs come in a standard medium size (22.5 inches) with adjustable straps and combs. If you require a custom small or large size, please contact our support team before placing your order.